Dr. Siegal was featured in a panel discussion organized by the Center for Digital Engagement at Eastern Michigan University. Watch him discuss the future of mobility.
Highlights from the Transcript
[10:10] Dr. Daniel Siegal, Navv Systems CEO
Anyone who’s spent any time in a healthcare facility, whether that is as a patient, a visitor, or a healthcare worker, knows just how large and complicated these building are, how easy it is to get lost, how hard it is to find anything, let alone get there on time once you’ve parked your car and navigated your way through one of 50 or 60 entrances and trying to find the floor that your clinic might be on.
And as a clinician, there’s nothing more frustrating than knowing you have what you need in order to care for patients, but not being able to find it. And these kinds of delays really lead to unhappy patients, unhappy providers, unhappy hospital administrators. I’m sure you can imagine how things start to back up in a bad chain reaction.
Indoor location isn’t necessarily a new technology. We’ve figured out how to use these tools in an easy and very user-friendly way to make healthcare better, faster, and more cost effective. So what we do, is we take our software, we put apps on mobile devices, and we augment that with low-energy Bluetooth, where appropriate. That makes this a very easy to deploy, lightweight, and easy-to-manage solution. And really there’s no better place than in a healthcare system to learn how to best solve these problems. That’s why we incubated directly at Henry Ford Health System, through the Henry Ford Innovations Group.
We essentially partnered with healthcare leaders, end users, and everyone in between to find out what’s the absolute best, most user-friendly way to locate anything that’s moving inside a hospital. It doesn’t matter whether it’s a visitor, patient, employee, a route to a destination, a piece of equipment, like an IV pump that might be needed to care for a patient, we can find that all now on a single platform.
[18:50] Dr. Daniel Siegal, Navv Systems CEO
Trust in Healthcare is so important. Especially when we’ve created a location services too that could be perceived as a bit big-brotherish. One of the main modules in our NavvTrack software platform is a tracking technology that helps healthcare workers be more efficient by observing their precise location in the building.
Truth is, we’re being watched all the time, whether it’s by closed-circuit TV cameras, badges that we swipe to open doors, computer access logs, things like that. But what we’ve really tried to emphasize that NavvTrack does differently compared to all of those other technologies, is our tools help people, healthcare workers in this case, do their jobs better, but monitoring and coordinating their tasks based on their location, proximity to the assignment, and their role (whether they are qualified to do that task).
This is super important in healthcare these days, because there are critical staffing shortages in nearly every area. So when we can help right off the bat, with shortening queue times, anticipating bottlenecks, helping staff actually do more with less and in less time, that gets really well-received and is really valuable to healthcare organizations.
Secondly, I would add that any tool that’s successfully used in healthcare, absolutely has to be fast, reliable, and easy-to-use, because end-users, especially clinicians, would otherwise just drop it right away. So we’ve designed our interface to be mobile-friendly, used on a device, without any manuals or training. It looks and feels just like Google Maps or Waze, or any other mapping app that we’ve all used, the only difference is that now it works indoors and is highly accurate.