Hospital Patient and Visitor Wayfinding with NavvTrack Wayfinding

Lost or late patients not only have a bad experience, they also may delay care for others as lateness spurs more lateness. In today’s healthcare environment, patient satisfaction has a meaningful impact on the bottom line – affecting everything from HCAHPS scores, reviews, and ratings to reimbursement rates. Helping patients and their visitors successfully find their way through your facility matters. Great hospital wayfinding is quite literally the first step to improving patient satisfaction.

Self-Serve Hospital Wayfinding with Care Traffic Control

Patient experience teams know that many patients and families cannot easily find their way across their healthcare facilities. Your volunteers spend much of their time giving directions. If patients can find their own way, your volunteers can be tasked on other priorities.

Digital wayfinding is commonplace in cities, towns, and outdoors. Patients now expect digital wayfinding indoors. Hospitals and Health Systems can offer patients this familiar wayfinding method inside their facilities with NavvTrack Wayfinding.

Empower your patients to find their own way across your healthcare campus, intuitively, via step-by-step routing on their personal smartphones. The software provides them their own location and directions to their goal on your facility’s map, clearly and easily understood.